Programs. BIPRI Membership Programs may be cancelled within ten days by sending a letter request via certified mail (return receipt requested) to BIPRI’s mailing address, provided you have not previously cancelled a membership with BIPRI. All Supplements, Headband and Vortex Mixer are required to be unopened with original packaging, in order to be returned for a refund up to ten days from the original date of purchase.
Return requests will be passed on to management for a timely review. Once reviewed, a Return Material Authorization will be e-mailed to you. You are responsible for return shipping and a 25% restocking fee, which will be deducted from your refund. A Valid Return Material Authorization is required for any shipments to be accepted.
We do not accept termination requests by phone, fax or online.
BIPRI is located at:8011 Brooks Chapel Road
Brentwood, TN 37027
We will not refund any memberships, except as provided herein, we will not refund any products or services purchased by or provided as part of a membership package to you on your membership. Abuse of the 10-day money-back guarantee is not permitted.
Unopened, individually ordered supplements, not part of a BIPRI Membership Program, in like new condition with original packaging and tags may be exchanged or returned for a full refund up to ten days from the original date of purchase. A Return Material Authorization is required. You are responsible for return shipping and a 25% restocking fee will be deducted from your refund.
Inversion Tables may not be returned
Any missing parts will be replaced
Fitness Programs, Group Activities, and Individual Activities
You may cancel fitness programs (e.g., personal training, nutrition coaching, and private or individual classes by contacting your individual trainer, instructor or coach. We will refund all amounts paid if we receive your written cancellation notice within three (3) business days of the date you purchased the program or classes or at any time before your first session has been serviced, whichever is later. If we receive your cancellation notice after your first session has been serviced, we will not refund any amount you have already paid, but we will service your paid sessions on the schedule then in effect. Unused sessions expire one year from purchase. We will not refund any amount for a scheduled session that you fail to attend or fail to reschedule or postpone (by contacting your designated trainer, instructor or coach) at least 24 hours in advance. We will provide a refund or credit for programs or classes that we cancel if we cannot find a suitable alternative for the registrant.
Unless otherwise required by law, we will issue refunds only to the payor as follows:
- Credit Card. Payments made via credit card will be refunded to the same credit card account used at the time of purchase.
- Cash or Check. Payments made via cash, check or bank withdrawal may be refunded by means of a BIPRI credit, or check. Refunds for payments by check will be processed within 10 days of approval, unless the payor provides a copy of the cleared bank draft or check from his or her financial institution, in which case the refund may be made more quickly.
- EFT from Bank Account. Payments made via electronic fund transfer from a bank account (EFT or ACH) may be refunded by means of a check, BIPRI gift card, adjustment credit, or credit to the payor's original bank account. Refunds will be processed within 10 days of approval.
- Gift Card. Payments made via BIPRI gift card will be refunded to a BIPRI gift card.
8011 Brooks Chapel Road
Brentwood, TN 37027